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Product ManagementCompleted

SalesHandy Product Optimization & Growth

Achieved 5% churn reduction, 2-month project lifecycle reduction, and 40% product quality improvement while managing cross-functional teams and strategic growth initiatives.

SalesHandy Product Dashboard

Project Overview

As Project Manager at SalesHandy, I led product optimization initiatives spanning product backlog ownership, cross-functional team leadership, and collaboration with marketing and sales teams.

The Challenge

SalesHandy faced customer churn, lengthy project cycles, and product quality issues that were impacting growth. The company needed leadership to optimize products, reduce churn, and accelerate delivery.

My Approach

I focused on customer retention, operational efficiency, and product excellence through OKRs, feature revamps, and close collaboration with marketing and sales teams.

Key Achievements

Reduced churn by 5% compared to previous 3-month average
Reduced project life-cycle by 2 months
Improved product quality by 40%
Delivered multi-phase critical projects on time
Worked with Marketing and Sales teams defining Product Market Fit
Setup and executed OKRs across the organization
Revamped existing features for better user experience
Implemented Go-to-Market strategy for new feature releases

Results & Impact

5%
Churn Reduction
40%
Quality Improvement
2
Months Saved

Strategic Collaboration

Working closely with Marketing and Sales teams, I helped define product-market fit, launching deals, and go-to-market strategy for new feature releases.

Project Details

Duration
Oct 2018 - Nov 2019
Team Size
Cross-functional teams
My Role
Project Manager

Skills & Expertise

Product Optimization
Systematic improvement of product performance and quality
Churn Reduction
Strategic initiatives to improve customer retention
Quality Improvement
40% improvement in product quality metrics
OKRs Implementation
Objectives and Key Results framework setup
Go-to-Market Strategy
Strategic planning for new feature launches
Cross-functional Leadership
Managing teams across different departments
Product Market Fit
Alignment of product features with market needs
Lifecycle Optimization
2-month reduction in project delivery time